This Privacy Policy describes how EMINENCE LUXURY PRODUCTS LTD (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website.
1. COMPANY DETAILS
Company Name: EMINENCE LUXURY PRODUCTS LTD
Registered Address: 128 City Road, London, EC1V 2NX
Email: hello@emnoir.com
We are the data controller responsible for your personal data.
2. WHAT PERSONAL DATA WE COLLECT
Identity Data:
- Name
- Billing and shipping address
Contact Data:
- Email address
- Telephone number
Transaction Data:
- Order details
- Payment confirmations (processed securely via third-party providers)
Technical Data:
- IP address
- Browser type
- Device information
Usage Data:
- Pages visited
- Time spent on site
- Interaction behaviour
Marketing Data:
- Preferences for receiving marketing communications
3. HOW WE COLLECT YOUR DATA
We collect data through:
- Direct interactions (orders, forms, account creation)
- Automated technologies (cookies, tracking pixels)
- Third-party platforms (payment providers, analytics tools)
4. HOW WE USE YOUR DATA
We process your personal data under:
- Contractual Necessity
- Legitimate Interests
- Consent
- Legal Obligation
5. MARKETING & COMMUNICATIONS
You may receive marketing communications if you opt in or have previously purchased. You can unsubscribe at any time.
6. COOKIES & TRACKING
We use cookies including:
- Essential
- Analytics
- Marketing
Tracking tools may include Meta Pixel, Google tools, and Klaviyo.
7. DATA SHARING
We share data with:
- Payment processors
- Shipping providers
- Marketing/analytics tools
We do not sell your data.
8. INTERNATIONAL TRANSFERS
Data may be transferred outside the UK with safeguards.
9. DATA RETENTION
We retain data only as necessary.
10. YOUR RIGHTS
You have rights under UK GDPR including access, deletion, correction.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues. You can contact the ICO at www.ico.org.uk or call 0303 123 1113.
11. DATA SECURITY
We use secure systems and encryption.
12. THIRD-PARTY LINKS
We are not responsible for external websites.
13. POLICY UPDATES
We may update this policy periodically.
14. CONTACT US
If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: hello@emnoir.com
Address: 128 City Road, London, EC1V 2NX
15. ICO REGISTRATION
EMINENCE LUXURY PRODUCTS LTD is registered with the Information Commissioner’s Office (ICO) as a data controller.
ICO Reference Number: ICO:00013681300
ICO Contact Security Number: CSN8035739
You can verify our registration or find out more about your data protection rights by visiting the ICO website at www.ico.org.uk or by calling their helpline on 0303 123 1113.
