We proudly offer worldwide shipping and deliver to customers across:
European Union countries
United Kingdom
International destinations outside Europe
Orders are processed and shipped through our trusted logistics partners, including DHL, UPS, FedEx, and national postal services depending on destination.
ORDER PROCESSING TIME
Orders are processed within 1–3 business days
Orders placed on weekends or public holidays will be processed on the next business day
During peak seasons, promotional events, or holidays, processing times may be slightly extended
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details.
ESTIMATED DELIVERY TIMES
European Union Market
Delivery time: 3–7 business days
United Kingdom Market
Delivery time: 4–8 business days
International Market
Delivery time: 7–15 business days
Please note that delivery times are estimates and may vary depending on customs procedures, carrier delays, weather conditions, or other unforeseen circumstances.
SHIPPING COSTS
Shipping costs are calculated at checkout based on:
Destination country
Package size and weight
Selected shipping method
Free shipping promotions may be available for selected regions or order values.
CUSTOMS, DUTIES & TAXES
Orders shipped within the EU generally do not incur additional customs charges.
Orders shipped to the UK may be subject to import duties, VAT, or customs fees depending on local regulations.
Customers outside the EU are responsible for any customs duties, taxes, or import fees imposed by their local authorities.
We are not responsible for delays caused by customs clearance.
TRACKING YOUR ORDER
All shipped orders include tracking information. Customers can monitor shipment progress using the tracking number provided via email.
FAILED DELIVERY / INCORRECT ADDRESS
Please ensure your shipping address is accurate at checkout.
We are not responsible for:
Delays caused by incorrect address information
Lost packages due to customer address errors
Additional shipping charges for returned or reshipped orders
LOST OR DAMAGED PACKAGES
If your package is lost or arrives damaged:
Contact us within 7 days of delivery
Provide your order number and supporting details/photos
We will work with the shipping provider to investigate and assist where possible.
CONTACT US
For any shipping-related questions, please contact our customer support team through our Contact Page or customer service email.
Thank you for shopping with us.
